Monday, 18 July 2011


In our lives, communication is very important. Communication is the process of delivering information from one party (presenter) to the other party (receipant). According to Smith (1966) “Human communication is a process of a fine network by people who used to interact with each other to control and acquire understanding”. Elizabelth Tierney (1998) describes “Communication is a process which begins when you have a message that you want to deliver to an audience. Your audience receives the message, reacts to it and then responds to your message”. Carl Rogers (1952) defined “communication as listening with understanding to what has been said and interpreting the message accurately is intended by the speaker”. 
Julia Wood (2009) also defined that “communication is a systemic process in which people interact with and through symbols to create and interpret meanings”. From what im understand, communication is a process of understanding and sharing the meaning of the message. According to Camp & Satterwhite (2002) “There are three types of communication:-
i.          Oral communication
ii.         Written communication
iii.        Non-verbal communication.
What we want to discuss in this assignment is about oral communication. 

What is oral communication?. Oral communication has been described as the process of people using verbal and non-verbal message to generate meaning within and across various context, channels and media. Speaking is a affective way of communicating and can take place in the face to face conversation, to deal a with people in business meetings, voice mail messages, oral presentations and public speaking. Oral communication is the ability to speech, to share thoughts and information. A good oral communication skills are essential to being able to present our ideas clearly in a wide variety  situasions such as asking for and giving information, making suggestions, explaining and giving recommendations. 

There a must be a purpose when we are communicating with someone and according to Camp & Satterwhite (2002) “there are four (4) main purposes in communication and it is to enquire – this involves obtaining information in various ways, for instance, by asking questions or through formulating questionnaires, to inform-this entails the dissemination of information using different channels of communication, to persuade- this aims to influence people and bring them round to your by way of thinking and lastly to develop goodwill- this involves maintaining and forming cordial and harmonious relationships with people you are communicating”.

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